Privacy Policy

Walhalla Guide is built as a public visitor guide for the Walhalla memorial near Regensburg. The app has no user accounts, no advertising, no third-party analytics, no subscriptions, no in-app purchases, and no profile system.

Data Controller

Scope

This policy applies to the Walhalla Guide website at walhallaguide.com, the public online guide, the iPhone app, support communication, and related public media delivery.

Data Stored by the App

The iPhone app stores basic settings on your device, including selected language, offline media settings, and downloaded public images or audio if you choose to save them. These settings remain local to your device unless you delete them or remove the app.

Guide Content and Remote Media

Guide text is bundled with the app. Public images and audio may be loaded from the public media domain media.walhallaguide.com. When your device requests those files, the hosting provider may process normal technical request data such as IP address, URL requested, browser or app networking metadata, timestamp, and security signals.

Website Hosting

The website and online guide are hosted through Cloudflare Pages and related Cloudflare services. Cloudflare may process technical request data to deliver pages, cache assets, block abuse, and protect the site.

Location and Transit Planning

Location permission in the app is optional. It is used only when you ask the embedded transit planner to start a route from your current position. The transit service handles the route request under its own terms and privacy policy.

Support Emails

If you contact us for support, we process the email address, message content, and any details you include, such as device model, iOS version, screenshots, or error descriptions. We use this information to respond to the request and maintain the app.

Cookies and Local Storage

The website does not use advertising cookies or analytics cookies. It may store essential first-party preferences, including your cookie settings choice. See the Cookies Policy for details.

Legal Bases

Service Providers

International Processing

Some service providers may process technical data outside your country. Where required, transfers rely on appropriate legal safeguards or provider terms designed for international data processing.

Retention

Local app settings and downloaded media remain on your device until you remove them. Support emails are kept only as long as needed for support, administration, legal compliance, security, or dispute handling. Hosting logs are retained according to the hosting provider's operational and security practices.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, request portability, withdraw consent, and complain to a supervisory authority. To make a request, contact [email protected].

Children's Privacy

Walhalla Guide is a general visitor guide and is not directed at children under 16. We do not knowingly collect personal data from children.

Changes

We may update this Privacy Policy as the app, website, or legal requirements change. The updated date at the top of this page shows the latest version.

Contact

Questions about this Privacy Policy can be sent to [email protected].